Privacy Policy

1. Introduction

Sıradışı ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our custom animated short film service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact details (email address, phone number)
• Project details and story information
• Photos and media you provide for animation creation
• Billing and payment information (processed securely by Paddle)
• Communications with our team

2.2 Automatically Collected Information

We may collect certain information automatically, including:

• Device information and IP address
• Browser type and version
• Usage data and analytics

3. Cookies and Analytics

We use essential cookies for site functionality and optional analytics cookies (opt-in) to improve our services. Essential cookies are necessary for the website to function properly, while analytics cookies help us understand how visitors interact with our site.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect site functionality.

4. How We Use Your Information

We use the information we collect to:

• Create and deliver your custom animated film
• Process payments and fulfill orders
• Communicate with you about your project
• Improve our services and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

5. Payment Processing

All payments are processed by Paddle.com Market Limited (Paddle), our Merchant of Record. Paddle handles all payment information in compliance with PCI-DSS requirements. We do not store your full credit card information (PAN - Primary Account Number) on our servers. Payment data is securely transmitted directly to Paddle's encrypted payment infrastructure.

Paddle processes your billing information, including name, address, email, and payment method details, in accordance with their privacy policy and applicable payment regulations.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Paddle for payment processing, email service providers, and hosting services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Withdraw consent at any time
• Data portability (receive your data in a structured format)

We respond to privacy/data-rights requests within 30 days and may request reasonable identity verification to protect your data.

To exercise any of these rights, please contact us using the contact information provided below.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data is typically retained for up to 2 years after project completion for quality assurance and legal compliance purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: contact@siradisi.co
Phone: +90 530 214 7834
Address: Ecdat Street 19-1, Eyüpsultan, Istanbul, Turkey